kg996 Terms & Conditions — Platform Rules for Bangladesh Players

1 Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and kg996 ("kg996", "we", "us", "the Platform") governing your access to and use of the kg996 website and all associated services, including sports betting, live casino, slots, specialty games, and any other gaming or wagering products offered through the platform.

By completing the registration process, by logging in to an existing account, or by placing any bet or wager on the kg996 platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation. If you do not agree with any part of these Terms, you must not use the platform.

These Terms apply to all registered players across Bangladesh, including but not limited to players accessing the platform from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

2 Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account and participate in any betting or gaming activity on kg996. By registering, you confirm that you meet this age requirement. kg996 reserves the right to request age verification documentation at any time. Accounts found to belong to players under 21 will be closed immediately and any funds held may be forfeited in accordance with applicable underage gambling policies.

2.2 One Account Per Player

Each player is permitted to hold one registered account on kg996. Opening duplicate, secondary, or linked accounts — whether in your own name or under another person's identity — is strictly prohibited. Where multiple accounts are identified as belonging to the same individual, kg996 reserves the right to merge or close those accounts, void associated bets, and withhold withdrawals pending investigation.

2.3 Registration Information

You are required to provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, email address, and contact number. You must promptly update your account details if any information changes. kg996 is not liable for any losses or delays arising from inaccurate or outdated account information provided by the player.

2.4 Identity Verification (KYC)

kg996 operates a Know Your Customer (KYC) process. You may be required to submit identity documents — such as a National Identity Card (NID), passport, or driving licence — before a withdrawal is processed or at any other point determined by our compliance team. Failure to complete KYC verification within the requested timeframe may result in the suspension of withdrawal privileges until documentation is received and approved.

3 Account Security and Responsibilities

3.1 Password and Login Security

You are solely responsible for maintaining the confidentiality of your kg996 login credentials, including your username and password. You must not share your account access with any other person under any circumstances. kg996 will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

3.2 Reporting Unauthorised Access

If you believe that your account has been accessed by an unauthorised party, or that your login credentials have been compromised, you must notify the kg996 support team immediately via the live chat facility available inside the platform. Upon receiving such a report, kg996 will take reasonable steps to secure the affected account pending investigation.

3.3 Account Use

Your kg996 account is for your personal use only. You must not allow any other person to place bets or conduct transactions using your account. Any activity conducted through your account — whether or not authorised by you — remains your responsibility until kg996 has been formally notified of a security breach.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

kg996 accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The availability of specific payment methods may vary and is subject to change without prior notice. Players are advised to check the cashier section of the platform for the current list of available options.

4.2 Minimum and Maximum Transactions

The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits are set per transaction and per day, and are displayed in the cashier section of the platform. kg996 reserves the right to adjust transaction limits at its discretion, including applying enhanced limits to accounts that have completed full KYC verification.

4.3 Deposit Processing

Deposits made via mobile financial services (bKash, Nagad, Rocket, Upay) are credited to your kg996 balance within seconds of the transaction being confirmed by the payment provider. Bank transfer deposits may take longer to process depending on the originating bank and transfer method used. kg996 is not responsible for delays caused by third-party payment processors.

4.4 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the most recent deposit. Verified accounts (KYC complete) typically receive withdrawals within 15–30 minutes for mobile wallet methods and within one to three business days for bank transfers. kg996 reserves the right to apply additional verification checks to withdrawal requests that are unusual in size or frequency before processing.

4.5 Currency

All transactions on kg996 are conducted in Bangladeshi Taka (BDT). The ৳ symbol is used throughout the platform to denote amounts in BDT. No currency conversion fees are applied by kg996 on BDT transactions. Players who fund their accounts via methods that involve an intermediate currency do so at their own risk and bear any resulting conversion costs.

5 Bonuses and Promotions

5.1 General Bonus Terms

kg996 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms and conditions that are communicated at the time the offer is made. These may include, but are not limited to, minimum deposit requirements, wagering (rollover) requirements, game restrictions, time limits, and maximum bet limits while a bonus is active.

5.2 Wagering Requirements

Bonus funds awarded to your account must be wagered a specified number of times before they — or any winnings derived from them — can be withdrawn. The applicable wagering multiplier is stated clearly in the individual promotion terms. Bets placed on certain games may contribute differently toward fulfilling wagering requirements (for example, slots may contribute 100% while certain table games contribute less). The contribution percentages for each game category are listed in the relevant promotion page.

5.3 Bonus Abuse

Any attempt to abuse kg996's bonus system — including but not limited to opening multiple accounts to claim the same offer, using third-party strategies to reduce risk while a bonus is active, or providing false information to qualify for a promotion — will result in the cancellation of the bonus and associated winnings, and may result in account suspension.

5.4 kg996's Right to Modify or Withdraw Promotions

kg996 reserves the right to modify, suspend, or terminate any ongoing promotion at any time without prior notice. Players who have already opted into a promotion and meet the qualifying conditions at the time of modification or termination will have their claims assessed on a case-by-case basis by the kg996 promotions team.

6 Betting Rules and Void Markets

6.1 Placing Bets

All bets on kg996 are final once confirmed by the system. You are responsible for verifying the accuracy of your selections — including the event, market, and stake — before confirming a wager. kg996 does not accept requests to void or amend a confirmed bet on the basis of player error.

6.2 Odds and Market Pricing

Odds are displayed in decimal format and are subject to change up until the moment a bet is confirmed. The odds at which a bet is accepted are the odds displayed at confirmation — not the odds at any earlier or later point. kg996 reserves the right to correct obvious pricing errors and will void bets accepted at manifestly incorrect odds.

6.3 Void Markets

A market or individual selection may be declared void in circumstances including: postponement or abandonment of the relevant event, failure to play within a specified time period, technical errors affecting market integrity, or other exceptional circumstances outside kg996's reasonable control. When a bet is voided, the stake is returned to the player's account in full.

6.4 Live (In-Play) Betting

In-play markets are subject to the same rules as pre-match markets unless otherwise specified. kg996 reserves the right to suspend or remove in-play markets at any time without notice. Bets accepted after an event has effectively concluded — due to communication delays or other technical factors — may be voided at kg996's discretion.

7 Casino and Game Rules

7.1 Random Number Generators

All RNG-based games on the kg996 platform — including slots, table games, and virtual sports — use certified random number generation technology supplied by third-party game studios including Pragmatic Play, NetEnt, Microgaming, and Spribe. Game outcomes are independently determined and cannot be influenced by the platform or the player.

7.2 Live Casino

Live casino games are hosted by third-party studios including Evolution Gaming and Ezugi. The rules of each live table game — including minimum and maximum bet limits, side bet availability, and payout structures — are governed by the rules displayed at the relevant table. In the event of a dispute between the live studio's stated rules and any information displayed on kg996's pages, the live studio's rules prevail.

7.3 Disconnection Policy

If your internet connection is interrupted during an active game round, kg996 and its game providers will complete the round using the last action submitted by your account. kg996 accepts no liability for losses resulting from player-side connectivity issues. If a game round cannot be completed due to a server-side failure on kg996's infrastructure, the affected stake will be returned to your account in full.

7.4 Malfunction Policy

In the event of a game malfunction, all affected bets and payouts are void. This policy applies to all games including slots, live casino tables, and specialty games such as Demon Hunter and Ultra Treasure. kg996 will make reasonable efforts to notify affected players and resolve malfunctions promptly.

8 Prohibited Conduct and Account Suspension

The following conduct is strictly prohibited on the kg996 platform. Engagement in any of the following activities may result in immediate account suspension, cancellation of pending withdrawals, forfeiture of balances, and permanent account closure:

• Opening or operating more than one account on the platform.
• Providing false, misleading, or fraudulent identity or payment information.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform.
• Exploiting software errors, bugs, or vulnerabilities in platform features or games.
• Engaging in match-fixing, insider betting, or any form of sports corruption.
• Colluding with other players in poker, live casino, or any multiplayer game environment.
• Attempting to launder money or use the platform for any financial crime.
• Using another person's identity, payment method, or account credentials without authorisation.
• Threatening, harassing, or abusing kg996 staff or other platform users.
• Charging back or reversing any payment made to kg996 via a payment provider.

9 Responsible Gaming

kg996 is committed to promoting responsible gambling. We provide tools including deposit limits, session time reminders, and self-exclusion to help players stay in control of their betting activity. These tools are available within the account settings area of the platform.

If you feel that your gambling is becoming a problem, or that you are spending more than you can afford, we strongly encourage you to use the self-exclusion facility, which prevents access to your account for a period of your choosing. For detailed guidance on responsible gambling resources and tools, please visit our Responsible Gaming page. The 21+ age restriction is actively enforced at kg996, and any account confirmed to belong to a person under 21 will be closed without exception.

10 Intellectual Property

All content published on the kg996 platform — including but not limited to logos, trademarks, game graphics, text, page layouts, software interfaces, and promotional materials — is the intellectual property of kg996 or its licensed third-party content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You must not copy, reproduce, distribute, publish, display, transmit, adapt, or create derivative works from any content on the platform without kg996's prior written consent. Unauthorised use of kg996's intellectual property constitutes an infringement and may result in legal action.

11 Limitation of Liability

To the maximum extent permitted by applicable law, kg996 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of profits, loss of data, or loss of gaming funds resulting from circumstances outside kg996's direct control.

kg996's total aggregate liability to any player in connection with these Terms, however arising, shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. This limitation applies regardless of whether the claim is based in contract, tort, negligence, or any other legal theory.

kg996 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Players access the platform at their own risk and are advised to maintain appropriate security software on their devices.

12 Privacy and Data

kg996 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.

kg996 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory or law enforcement bodies where required by law or by our compliance obligations. For full details on how your data is used and your rights as a data subject, please review our Privacy Policy.

13 Amendments to These Terms

kg996 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, kg996 will make reasonable efforts to notify registered players via email or an in-platform notification at least 7 days before the changes take effect. The updated Terms will be published on this page with a revised "Last updated" date.

Your continued use of the kg996 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and contact support to close your account. Any bets placed prior to the effective date of an amendment remain subject to the Terms in force at the time those bets were placed.

14 Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with applicable law. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts specified in the platform's operational documentation, to the extent permitted by law.

14.2 Dispute Resolution Process

In the event of a dispute regarding a bet, transaction, account balance, bonus, or any other platform matter, you must first contact the kg996 support team via live chat or email to attempt an informal resolution. kg996 aims to respond to all formal dispute submissions within 5 business days.

If an informal resolution cannot be reached, the matter may be escalated to a formal review by kg996's compliance team. Players will be notified in writing of the outcome of any formal review. kg996's decision on matters within its operational control is final, subject only to any mandatory rights you hold under applicable consumer protection law.

15 Contact and Support

If you have any questions about these Terms, or if you wish to raise a concern about your account, a transaction, or the platform in general, please contact the kg996 support team through the following channels:

• Live Chat: Available 24/7 inside the kg996 platform after login.
• Email: [email protected] (plain text — not a clickable link).
• Response Time: Live chat queries are typically resolved within minutes. Email queries are addressed within 24 hours.